Contact Us At Rio Lagartos Adventures

Estamos encantados de responder a sus preguntas en español, inglés .

We are happy to answer your questions in Spanish ,English.

⚠️ A note for visitors:
In Ría Lagartos, not everyone who advertises as a “local guide” is officially trained or certified.
Our team has spent years studying the wildlife, habitats, and safety standards of this unique reserve.
When you book with us, you’re traveling with certified local guides who truly understand and respect the ecosystem — not just someone selling a quick ride.

Choosing a responsible operator helps protect the Biosphere Reserve and supports families who depend on sustainable tourism 💚

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📞 Ready to Explore ?

Let’s plan your private adventure in paradise.
Whether it’s flamingo watching, birding, or discovering the wild beauty of Ría Lagartos — your journey starts here.

Need a Different Time?
If our scheduled slots do not fit your itinerary, or if you would like a custom departure time, we are happy to help!

Please note: While we can accommodate custom times, bird activity may vary outside of our recommended windows.

📧 riolagartosadventures@outlook.com
📱 +52 986 1119288

📍 Calle 19 #134 x 14, Río Lagartos, Yucatán, Mexico

Our Cancellation & Flexibility Policy

We understand that travel plans can change! To keep our tours affordable and our staff prepared, we have the following policy:

No Cash Refunds: All bookings made online or in person are non-refundable.

48-Hour Notice for Credit: If you notify us at least 48 hours before your tour start time, we will issue you a full credit for the amount paid.

One-Year Validity: Your credit is valid for one year from the original tour date.

Fully Transferable: Can’t make it back to Mexico this year? You can gift your credit to a friend or family member! They just need your original booking number to redeem it.

Late Cancellations: Cancellations made with less than 48 hours’ notice are not eligible for credit or rescheduling.